She literally called me at the time of the appointment to tell me she can’t see me. She was so apologetic, but was like “I absolutely can treat you, but I’m not allowed by your insurance”. Fuck this country.

Update: I went to urgent care. Before leaving home, I called to be sure they would accept my insurance (Aetna). They said yes… After arriving for my appointment, they told me they do not accept my insurance. I will simply leave without paying.

Final Update: I can understand that that differences in physical biology demand different attention. That’s not what I’m complaining about. It’s the way it’s set up. I was told that at my appointment. Why not just refer me to a specialist? The website could’ve even just referred me to urgent care (yes, my insurance requires a primary care physician’s referral for urgent care, according to the urgent care facility). But, no, their goal is to obfuscate and irritate until the patient gives you and pays out-of-pocket.

I was able to receive care at a cost I could not afford. I won’t discuss what I had to do to “find” the money to pay for care and prescriptions. That being said, the condition I was diagnosed with was more serious than a simple infection, and I’m glad that I saw a doctor. I need further treatment and just hope I can get insurance to cover any of it.

If you’re an American reading this, please consider ways to get involved in organizing in support of Medicare For All in your community. Here is one resource I have found. We don’t need to live like this. We deserve better. Stay safe and healthy, friends.

  • guyman@lemmy.world
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    1 year ago

    Sounds like discrimination based on sex. A clear violation of the Civil Rights act of 1964.

    • average650@lemmy.world
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      It might be, but some health related coverage is legitimately divided along sex lines. I don’t know what the answer is, but it might not be so simple.

      Stupid either way though.

    • Landrin201@lemmy.ml
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      1 year ago

      Car insurance companies are literally allowed to discriminate by sex and will openly tell you that they do so, why would health insurance be different?

      • UniquesNotUseful@lemmy.world
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        1 year ago

        Civil Rights Act of 1964 prohibits different treatment of insured persons on the basis of their sex in connection with pension funds. This was a supreme court ruling, so kind of linked but not quite.

        https://www.jstor.org/stable/253100

        Interestingly, in UK and EU it became illegal to discriminate by sex for car insurance from about 2012, without very careful use of data - which doesn’t happen. It is allowed to be linked on things like jobs though.

        • STUPIDVIPGUY@lemmy.world
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          1 year ago

          newsflash: US never cared about civil rights and despite it being “law” it gets regularly ignored on an institutional scale

  • CynAq@kbin.social
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    1 year ago

    The extreme profit oriented business culture of the US combined with the human nature of bandwagons make these sort of disgusting practices possible.

    Corporations are justified, by default, in anything they can do to increase profit, and will do so until there’s enough public backlash to negate the amount of profit that practice makes.

    The public backlash is tied to the social momentum the idea has. Because profitability is the default idea to be promoted, you can’t say something like “don’t do this obviously profitable thing because it’s bad for people” unless there’s enough people around you who’ll get on the bandwagon. If suddenly some influential person or a critical number of schmucks say the opposite, then everyone is defending the corporation’s, not only the right, but the duty to be profitable.

    It’s an unpleasant way to live, really, but people are creatures of habit and won’t easily go against the culture they grow up in.

  • Neuron@mander.xyz
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    1 year ago

    This is mildly infuriating, I can give you a little more context though if you’re interested. I don’t know exactly about contracts between insurance companies and CVS so I can’t speak to that definitely. Probably something related to how much insurance is willing to pay minute clinic for such a short visit, and what things are feasible to address in such a short visit (hence CVS only allowing certain complaints).

    I think this is something to do with the concept of “uncomplicated” vs “complicated” uti. Complicated utis are when there’s an increased danger of serious complications from a uti or increased likelihood of failing a typical antibiotic therapy. Utis in men are much much rarer than women, and are considered to be an automatic “complicated” uti by many. The greater length of the urethra in men helps prevent bacteria from being able to travel up to the bladder, whereas in women the short distance allows for this to happen much more frequently. So when a male has a UTI there is a much greater chance there will be complicating factors like prostate issues, structural problems, kidney stones, kidney infection, catheter use, atypical bacteria, etc. If you look more into their info on utis, they also state if they suspect any of those things, even in women, they won’t treat it and will just refer you to someone else, probably the Ed or a real urgent care clinic. Since the odds of that are much greater in men, they probably aren’t allowed to have longer appointments in minute clinic based on what insurance will pay for what they’re providing, they just decided to not see that at all in minute clinic. Looks like they do see men for sexually transmitted infections though, which are actually the most common cause of utis in young men, so if that’s a concern looks like they would be able to see people for that.

    But I totally agree with you, fuck insurance companies in general.

    • throwaway38575061@lemmy.worldOP
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      1 year ago

      That’s very interesting, and I appreciate you taking the time to explain this in so much detail. I looked at urgent care near me, but my insurance requires a referral from a primary care physician first. I will continue to explore my options.

      • Neuron@mander.xyz
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        I’ve never heard of urgent care requiring referral from a pcp, that wouldn’t make any sense as the whole point of urgent care is being seen more urgently than your primary physician can accommodate. And seeing people who don’t have a primary physician and keeping them out of the ed if not necessary. I would ask your insurance for that policy in writing, that can’t be right. And if it is it should be reported to that state insurance commission because that’s totally asinine. I mean never underestimate the dumbness of insurance companies but I think something might be being lost in translation here.

  • justhach@lemmy.world
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    1 year ago

    The entirely of modern America could be summarized with “Mildly Infiruating”, tbh.

    It is utterly baffling to me how the US has not figured out nationalized healthcare. Literally every other developped nation in the western hemisphere has at this point.

    A politician could come out and say “my number one priority is to ensure that every American has access to healthcare, paid for by the state”, and would instantly be villified by like half the country, and that’s insane.

    • Sunrosa@lemmy.world
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      1 year ago

      Because the healthcare industry makes money. A shitload of money. Why would they “fix” that? The problem is the fact that it is an industry.

    • golamas1999@lemmy.world
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      1 year ago

      The covid national emergency is declared over. Potentially up to 15 million people will lose Medicaid expansion. Florida already kicked off 600,000 people. An 87 year old who had a daily care taker lost access even though they were qualified after the cut. A 7 year old boy will now die because they took access to his leukemia treatment. About half the people still qualify but they are making everyone reapply.

      My dad some how affords stupidly expensive healthcare. Premiums are $4,000 a month. ER copay is $1000. ER deductible is $18,400 per family. My mom is now on a medication that costs $1400 a day. With other meds her medication is $15,800 a month for the rest of her life (she is 59). With insurance it goes down to $28 She has had $100,000 in medical bills. She has some super rare condition. Our insurance said one of the out of network doctors was covered. My mom verified multiple times. Now they don’t want to cover that doctor so we are stuck with a $25,000 medical bill. My mom says she will put it on the lowest amount a month for the rest of her life.

      In other words if my dad couldn’t afford this insurance she probably would be dead now or in a few months.

      Crazy is that we are all Canadian and if we lived there we could go on OHIP plus extra insurance for a few hundred bucks a month. For those who say Canadian’s have wait times, so do we. The difference is you will be seen and will not go medically bankrupt or denied care because you are too poor.

      The excuse is that Canadians come to America for better doctors with lower wait times. They do. But when you realize they come to the States they don’t have long term insurance. Meaning they pay out of pocket. So it’s wealthy Canadians that can afford insanely high prices.

      All my family in Canada says my father is pissing away money. He is.

      God Bless American Healthcare! /s

      TLDR Doug Ford can sod off and go to hell.

  • Gerowen@lemmy.world
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    1 year ago

    I had one a while back and it was literally just a round of antibiotics. It’s not some invasive, complicated procedure that only affects women. That insurance is stupid.

  • riodoro1@lemmy.world
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    The most developed country in the world ladies and gentlemen.

    I hope they don’t catch you op.

  • porkins@lemmy.world
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    1 year ago

    You are presuming that it is a UTI and and coding it wrong for insurance purposes. Do a visit for something more generalized that is covered like abdominal pain and doctor will know how to code it properly for insurance.

  • nightscout@lemmy.world
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    1 year ago

    So a few things. This is a CVS minute-clinic visit, not a visit to a general provider. The minute clinics have contracts with insurance companies that look a bit different in terms of what and who they are permitted by the insurance companies to treat. There are some really odd variations in these contracts by insurance companies for reasons that are not always grounded in science.

    This, as you’ve noted, is an unfortunate reality of a for-profit health care system that is dictated by private companies, insurance companies, and mind-bogglingly complex contracts that sit between providers and patients. The most annoying part IMO is that insurance companies provide zero transparency into these contracts and the justification behind decisions. It’s all “business decisions” at the end of the day, not decisions that are medically sound and in the best interest of the patient.

    And for those wondering why OP maybe just didn’t go to a “regular doctor” - the U.S. has a horrible shortage of general practitioners (primary care) physicians. This shortage is worse in some areas than others. And even if you’re lucky to live in an area that has general practitioners, the waiting list to get into their practices might be long. This leaves many people relying on a “doc in the box” aka CVS Minute Clinic or some similar outfit. These doc in the box clinics often only have a nurse or nurse practitioner on site, with a supervising physician off side. They are for-profit entities and they work with the insurance companies to design their contracts to maximize profit.

    If you ever find yourself in OP’s physician, one easy way to get around this is to indicate that the visit is for something more general, like abdominal pain or unexplained fever. While the staff still might refer you off to another provider, it might be a good way to at least “get in” with someone.

    Another option is to visit a local urgent care clinic if one is available and covered by insurance. These are often staffed by actual physicians so they can treat a wider range of conditions. Many often even have testing facilities right on site for a number of issues.

    Finally, another option is to call your insurance company and see if they have an over-the-phone nurse consultant available. They can usually help direct you to the right location for treatment based on your symptoms and insurance coverage.

    But yes, OP, I agree with you that we need something better. Medicaid and Medicare have slowly been expanding and my hope is that they will eventually expand enough to cover all Americans. it has been proven that they can still operate without completely decimating the insurance industry (see Medicare and Medicaid managed care). While I don’t agree with for-profit health insurance, the reality is that they are a lobbying force that has to be worked with if we are going to get everyone universal coverage.

    Source: Health policy professional by trade, extensive experience within the health care industry

  • salt@lemmy.world
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    1 year ago

    Are you sure this isn’t just a CVS thing? It says the same thing for me and I know my insurance covers UTIs for everyone. Maybe try an urgent care?

    • DRx@lemmy.world
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      1 year ago

      This is correct… there is 2 things to remember here

      1. CVS only has nurse practitioners, nurses, or pharmacists that are doing the screening, and must refer for certain cases
      2. There are 2 types of UTIs….
      • complicated and uncomplicated
      • Men ALWAYS have a complicated uti due to the anatomy of where the uti is located
      • women can have either, these NPs are only allowed to treat UNCOMPLICATED UTIS and must refer all complicated cases to a physician.

      FYI it has nothing to do with insurance

  • goldenbug@kbin.social
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    1 year ago

    I am sorry this is happening to you. I cannot even phantom why this is the case, anyone could please explain to me why UTIs are not covered for men?

    • borkcorkedforks@kbin.social
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      There is a documented thing insurance companies have started doing where they deny claims until you appeal them. AI was being used somehow to determine which cases.

  • smokinjoe@kbin.social
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    1 year ago

    I think most everyone knows this would have to be in the USA.

    Sorry OP, I really hope those greedy assholes just made some shitty mistake.