Retailers in Europe, like Booths supermarkets, and the United States, like Walmart, are pulling back on having self-checkout in light of complaints and shoplifting.
I see massive benefits from being able to get out of the store quickly when I am done instead of getting stuck behind some old person with a ton of coupons to argue about.
It helps that they sorted out the oversensitive weight checking and still staff a couple of lanes when it is busy so people have a choice.
Self checkout is often not the quick option for me. Accidental double scans, coupons, random tests all requiring assistance who is already occupied make waiting behind an old person a more consistent experience.
I see massive benefits from being able to get out of the store quickly when I am done instead of getting stuck behind some old person with a ton of coupons to argue about.
It helps that they sorted out the oversensitive weight checking and still staff a couple of lanes when it is busy so people have a choice.
Self checkout is often not the quick option for me. Accidental double scans, coupons, random tests all requiring assistance who is already occupied make waiting behind an old person a more consistent experience.
I live in the UK now, human cashiers are so slow here that even the worst self checkout is leagues better.