The Federal Trade Commission ruled in a final order and opinion Monday that TurboTax, the popular tax filing software, engaged in deceptive advertising and banned the company from advertising its services for free unless it is free for all customers.
By running ads for “free” tax services that many customers were not qualified for, the tax filing software violated the FTC Act and deceived consumers, the agency said.
The FTC had first sued Intuit, TurboTax’s owner, for its deceptive advertising in 2022. The FTC staff alleged most tax filers couldn’t use the company’s “free” services — “such as those who get a 1099 form for work in the gig economy, or those who earn farm income.” TurboTax advertising their products as free misled those customers, according to the FTC.
I think I had two w-2s one year and it wasn’t until the end of the process that they told me it would cost so I grabbed a blank paper return from the library (no printer!) and copied the details over and mailed it in myself. Fuck you Intuit.
Friendly reminder to denigrate Intuit to your friends and coworkers and avoid Mint, Quickbooks, Kredit Karma, Mailchimp, and Turbotax.
My uncle has been using quickbooks for so long that I can’t imagine getting him on anything else. It’s already a nightmare when they force an update for payroll functionality.
The last time I had to upgrade it, they made it difficult to find the version you just buy and redirected me every way they could to the subscription service. I finally got it.
I’d be horrified to switch him to anything else. He’s still freaking out 5 times a week because he can’t find “My Computer”. He finally started adjusting to “Computer” and now it’s “This PC”.
Freshbooks, then just rename the shortcut.
I’ll look into that.
I agree it’s probably not worth the stress (for you or him) to retrain your tech-illiterate family member who has been using the software forever.
I think you can set it back to My Computer with some of the debloat scripts out there. You can also install Classic Shell to make it look more like old Windows.